Shopware 5

This guide explains how to add Sezzle as a payment option on your Shopware 5 website, enabling customers to use Sezzle at checkout. Additionally, it includes steps to upgrade existing integrations to the latest version of the plugin.

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Install the Sezzle Shopware 5 Plugin

In the following section, [Shopware] refers to your Shopware 5 root directory.

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Using the Composer

Go to the Shopware 5 installation directory, then run the below commands:

1. Open terminal and navigate to Shopware root path
2. Run the below command for the adding the plugin into your codebase
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   composer require sezzle/shopware5
   

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Manual Method

1. Download the .zip or tar.gz file from Sezzle’s GitHub repository
2. Unzip the file
3. Navigate to Shopware [Shopware]/custom/plugins/ either through SFTP or SSH
4. Copy SwagPaymentSezzle directory from unzipped folder to [Shopware]/custom/plugins/
5. Log in to Shopware 5 Backend and navigate to Configuration > Plugin Manager > Management > Installed
6. Find Sezzle from the Uninstalled list and click on the + button to install the plugin
   • Once installed, you will see Sezzle under Inactive list
7. Click on the x button to activate the plugin
   • After successful activation, you will be able to see Sezzle under Configuration > Payment Methods

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Upgrade the Shopware 5 Plugin

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Using the Composer

1. Change the version number of the sezzle/sezzlepay inside composer.json
2. Open terminal and navigate to Shopware root path
3. Run the following command for the updating the plugin to a newer version
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   composer update sezzle/sezzlepay
   

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Manual Method

1. Download the .zip or tar.gz file from Sezzle’s GitHub repository
2. Unzip the file
3. Delete the contents from [Shopware]/custom/plugins/SwagPaymentSezzle
4. Copy the contents of SwagPaymentSezzle directory from unzipped folder to [Shopware]/custom/plugins/SwagPaymentSezzle/
5. Log in to Shopware Backend and navigate to Configuration > Cache/performance
6. Flush the cache storage by selecting Clear shop cache

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Configure Sezzle

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Payment Configuration

1. Make sure you have the Merchant UUID and the API Keys from the Sezzle Merchant Dashboard
   You must be registered with Sezzle to access the Merchant Dashboard
2. Navigate to Customers > Payments > Sezzle > Settings in your Shopware Backend
3. Enable Sezzle by checking the Enable for this shop checkbox
4. Set the Public Key and Private Key
5. For testing, enable the Sandbox mode by checking the Enable sandbox checkbox
   You can also verify your API Keys by clicking on the Test API Settingsbutton
6. Set the Merchant UUID
7. Set the Merchant Location as per the store origin
8. Check the Enable Tokenization checkbox to enable customer tokenization in the Sezzle checkout
   • If the customer agrees to be tokenized, then future checkouts for this customer will not require a redirect to Sezzle
   • See Customer tokenization
9. Set Payment Action as Authorize only for doing payment authorization only and Authorize and Capture for doing instant capture
   See Authorize Only vs Authorize and Capture for details about the difference between the two choices
10. Check the Enable Widget in PDP checkbox to add the widget script and the Sezzle Widget Modal to the Product Display Page
11. Check the Enable Widget in Cart checkbox to add the widget script and the Sezzle Widget Modal to the Cart Page
12. Check the Display errors checkbox for showing up Sezzle related error code in the web URL on failure
13. Set Logging to ERROR to log only error messages or ALL to log all messages, including errors, warnings, and notices
14. Save the settings and clear the cache
    
    Your store is now ready to accept payments through Sezzle!

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Frontend Functionality

• If you have successfully installed the Sezzle plugin, then Sezzle will be included as a payment method in the checkout page.

1. Select Sezzle and continue
2. Once you click Complete Payment, you will be redirected to Sezzle Checkout to complete the checkout
   If your account is already tokenized, skip the next two steps as you will not be redirected to Sezzle
3. [Optional] On the final page of Sezzle Checkout, check the Approve {Store Name} to process payments from your Sezzle account for future transactions
   • You may revoke this authorization at any time in your Sezzle Dashboard to tokenize your account
4. Click on Complete Order to complete your purchase
   • On successful order placement, you will be redirected to the order confirmation page
     

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Capture Payment

If Payment Action is set to Authorize and Capture

• Capture will be performed instantly from the plugin after order is created and validated in Shopware

If Payment Action is set to Authorize

• Capture needs to be performed manually from the Shopware backend. Follow the below steps to capture:
  1. Go the order and click on Sezzle tab
  2. Enter a value in Amount field
  3. Click on Capture to capture the payment in Sezzle

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Refund Payment

1. Go the order and click on Sezzle tab
2. Enter a value in Amount field
3. Click on Refund to refund the payment in Sezzle

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Release Payment

1. Go the order and click on Sezzle tab
2. Enter a value in Amount field
3. Click on Release to release the payment in Sezzle

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Order Verification in Shopware Backend

Merchants should always check the payment status and amount of all orders. The following steps ensure that each action has been completed as expected.

1. Log in to Shopware admin and navigate to Customers > Orders
   
2. Proceed into the corresponding order
   • Payment is successfully captured by Sezzle when
     • Current Payment Status = Completely Paid
     • Capture Amount = Auth Amount
   • Payment is only authorized when
     • Current Payment Status = Open
     • Auth Amount = Order Amount
     • Capture Amount = 0
   • Payment is refunded when
     • Current Payment Status = Re-crediting
     • Refund Amount =< Capture Amount
   • Payment is released when
     • Current Payment Status = The process is cancelled for a full release or Open for a partial release
     • Amount will be deducted from Auth Amount and should appear in Released Amount
     

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Order Verification in Sezzle Merchant Dashboard

1. Log in to Sezzle Merchant Dashboard and navigate to Orders
2. Proceed into the corresponding order

   Payment Status	Description
   Approved	Payment successfully captured
   Authorized, uncaptured	Payment authorized but not captured
   Refunded or Partially Refunded	Payment refunded
   Deleted due to checkout not being captured before expiration	Payment released or not captured before the authorization expired

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Customer Tokenization Details

1. Log in to Shopware Backend and navigate to Customers > Customers
2. Select customer to view tokenization details
   • Sezzle Customer UUID, Sezzle Customer UUID Expiry and Sezzle Customer UUID Status will appear under Free text fields
     

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Validate

Step through a test checkout to validate the integration is properly installed

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Troubleshooting

• Sezzle plugin creates logs of Sezzle action
• In the event that Merchant Success and Support teams are unable to resolve any issue, the Merchant may request that these logs be forwarded to the Platform Integrations team for further troubleshooting
• Logs are named as plugin_dev-<current-date>.log
• To facilitate troubleshooting, we recommend sending the core_dev-<current-date>.log as well
• Logs can be find in [Shopware]/var/log/